Santucci Communications uses surveys, interviews, and observation to conduct a comprehensive service audit.
Santucci Communications monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.
Once we have executive buy-in, we oversee the implementation process from start to finish.
We identify technology, training, and processes to take your service team to the next level.
“I found Paul and his staff to be of the highest integrity. His dedication to the task at hand was surpassed only by his professional manner and attention to detail."